Repair Management is an extension of the brand equity you strive to build through the quality of your products. Repair requests are inevitable – seize the chance to show customers how well you stand behind your product, and they’ll continue to stand behind your brand.
    GlobalWare’s customized Repair Management solutions give you complete control over the quoting, contracting, tracking, and vendor payment processing that support your customer-facing service. Turn our expertise in component repairs, warranty-contingent maintenance programs, and logistical support into your competitive advantage.


    • GlobalView™ real-time, web-based inventory and order management system
    • Customized solutions for your unique repair service needs
    • Strategic worldwide production, warehouse, and distribution hubs throughout North America, Asia, and Europe
    • Global sourcing, purchasing, and regulatory expertise supported with on-site cultural and linguistic proficiency.
    • In and out-of-warranty support options
    • Exposure of up-sale and cross-promotion opportunities


    • Reduction of inventory throughout the supply chain
    • Consolidation of suppliers and planning cycles
    • Enhanced communications and visibility
    • Faster end-to-end repair cycles
    • Improved forecasting capabilities
    • Rampant customer satisfaction

Customer Services & Returns Management

  • Product Returns
  • Customer Service & Call Center
  • Reverse Logistics
  • Repair Management