About GlobalWare

30+ Years of Global
Commerce Excellence

Founded in 1994, GlobalWare Solutions has grown from a regional distribution company to a global commerce powerhouse serving the world's most trusted brands.

Founded 1994 3 Continents 75+ Brands Award-Winning

Our Story

Built on Three Decades of
Operational Excellence

GlobalWare Solutions was founded in 1994 in Haverhill, Massachusetts, with a simple mission: help technology companies sell and deliver their products to customers anywhere in the world.

Over three decades, we've grown alongside the digital commerce revolution — from shipping software boxes to powering complex global digital & physical commerce platforms for 75+ world-class brands.

Today, we manage over $350M in annual client revenue across North America, Europe, and Asia-Pacific, with a dedicated team of commerce experts, fulfillment specialists, and technology engineers.

ISO 9001 Certified

SOC 2 Type II

PCI-DSS Level 1

GDPR Compliant

Our Values

The Principles That Drive Us

Six core values that guide every decision, every partnership, and every delivery.

Partnership First

We treat every client relationship as a true partnership — your success is literally our business. We invest in understanding your goals and align our team around achieving them.

Relentless Innovation

Commerce never stops evolving. We invest continuously in technology, processes, and talent to keep our clients ahead of the curve.

Uncompromising Integrity

We do what we say. Every commitment is honored, every SLA is met, every issue is addressed with transparency and urgency.

Global Perspective

We think globally from day one. Every solution is designed to scale across geographies, currencies, languages, and regulatory environments.

Results Obsession

We measure everything that matters and optimize relentlessly. Our clients expect growth — and we deliver it with data-driven precision.

People Excellence

Our team of seasoned professionals brings specialized expertise in commerce, logistics, technology, and strategy to every engagement.

Our History

Three Decades of Growth

From a regional distribution company to a global commerce powerhouse — our journey mirrors the evolution of digital commerce itself.

1994

GlobalWare Founded

Established in Haverhill, Massachusetts, initially focused on software distribution for emerging technology brands in North America.

1998

International Expansion

Opened first European operations, launching fulfillment capabilities for UK and Western European markets. Partnership base grows to 20+ brands.

2003

eCommerce Platform Launch

Launched proprietary eCommerce technology platform, enabling clients to sell direct-to-consumer globally with integrated fulfillment from day one.

2008

Asia-Pacific Operations

Established logistics and operations network across Asia-Pacific, completing our three-continent infrastructure for true global commerce.

2015

Digital Transformation

Major platform overhaul to support cloud software, digital delivery, subscription commerce, and SaaS licensing models alongside physical goods.

2024

$350M+ Revenue Milestone

Surpassed $350M in annual client revenue managed, serving 75+ world-class brands across consumer electronics, software, healthcare, and more.

Global Presence

Wherever Your Customers Are

Strategic operations across three continents ensure fast, compliant delivery to your customers worldwide.

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North America HQ

200 Ward Hill Ave, Haverhill, MA 01835 USA
Primary operations, technology center & East Coast fulfillment hub.

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United Kingdom

European operations hub serving UK, Ireland, and Northern Europe with local payment methods and VAT compliance.

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Germany

Central European fulfillment center with next-day delivery capabilities across the EU's largest consumer market.

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Singapore

Asia-Pacific operations hub covering Southeast Asia, Australia, and enabling shipping across the APAC region.

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Canada

Canadian operations supporting cross-border commerce, bilingual customer service, and PIPEDA-compliant data handling.

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Virtual Global Network

Carrier and logistics partnerships in 50+ countries provide delivery coverage even beyond our physical footprint.

Leadership

Experienced Leaders,
Proven Results

Our leadership team brings decades of combined experience in global commerce, logistics, and technology.

Michael S.

Chief Executive Officer

25+ years building global commerce infrastructure. Previously VP at a Fortune 500 logistics company.

Jennifer R.

Chief Technology Officer

20+ years in eCommerce platform development. Architected systems processing millions of transactions daily.

David K.

Chief Operations Officer

18+ years in global logistics and supply chain. Led operations scaling from regional to multi-continent.

Sarah L.

Chief Revenue Officer

15+ years in enterprise sales and strategic partnerships. Grew client portfolio from 20 to 75+ brands.

Why Partner With Us

The GlobalWare
Difference

True End-to-End Partnership

Technology, fulfillment, strategy, and marketing under one roof — eliminating vendor fragmentation and finger-pointing.

Proven Revenue Impact

Our clients average 30%+ revenue growth in year one. We don't just manage operations — we drive results.

Dedicated Success Teams

Every client has a dedicated account team with direct access to senior leadership — not just a ticket queue.

Award-Winning Service

Recognized for customer service excellence and fulfillment precision year after year by clients and industry organizations.

Award-WinningSince 1994

30+ Years of GlobalCommerce Excellence

Built on Three Decades ofOperational Excellence