Reverse Logistics

Automating your Reverse Logistics Management across your multiple channels provides you greater control over your complete customer returns management program.

GlobalWare leverages over 25 years of experience to provide our clients with a comprehensive reverse logistics program. We custom design a program that accurately tracks and reports product and shipping information and enforces unique rule-based support based on your requirements.

Our goal is to maximize your post-sales efficiencies and business performance.

Manage complete end-to-end returns process
Accurate credit/invoice compliance
Differentiate between customer tiers
Consolidate returns to vendor to reduce transportation costs
Manufacturer and extended warranty program support
Identify up-sale and cross promotion opportunities
Real time, web based RMA and order tracking system - GlobalView™
Worldwide and strategically located call centers, warehouses and repair facilities - North America, Europe and Asia
Global expertise with in-country regulatory, cultural and language proficiency

Reduce inventory holding costs
Reduce return transportation costs
Increase customer satisfaction and repeat customers
Increase asset recovery which in turn reduces scrap inventory
Quicker turn of inventory

Learn more about how we can support you and your complete business requirements:

Supply Chain Consulting
Product & Materials Sourcing
Assembly, Warehousing & Distribution
Software Lifecycle Management
Information Visibility
Customer Returns Management

September 2008

GWS Acquires Internal Matters

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August 2008

GWS promotes
Daren Courter,
Vice President / General Manager of GWS's West facility

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February 2008

GWS promotes
Pieter Versteeg,
General Manager of GWS's Amsterdam facility

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Call (800) 469-7500 to speak with a GlobalWare Solutions supply chain expert or e-mail

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