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Automating your Reverse Logistics Management across your multiple channels provides you greater control over your complete customer returns management program.
GlobalWare leverages over 25 years of experience to provide our clients with a comprehensive reverse logistics program. We custom design a program that accurately tracks and reports product and shipping information and enforces unique rule-based support based on your requirements.
Our goal is to maximize your post-sales efficiencies and business performance.
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Manage complete end-to-end returns process |
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Accurate credit/invoice compliance |
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Differentiate between customer tiers |
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Consolidate returns to vendor to reduce transportation costs |
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Manufacturer and extended warranty program support |
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Identify up-sale and cross promotion opportunities |
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Real time, web based RMA and order tracking system - GlobalView™ |
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Worldwide and strategically located call centers, warehouses and repair facilities - North America, Europe and Asia |
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Global expertise with in-country regulatory, cultural and language proficiency |
| Benefits |
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Reduce inventory holding costs |
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Reduce return transportation costs |
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Increase customer satisfaction and repeat customers |
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Increase asset recovery which in turn reduces scrap inventory |
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Quicker turn of inventory |
Learn more about how we can support you and your complete business requirements:
Supply Chain Consulting
Product & Materials Sourcing
Assembly, Warehousing & Distribution
e-Business
Software Lifecycle Management
Information Visibility
Customer Returns Management
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September 2008
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GWS Acquires Internal Matters
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Learn More
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August 2008
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GWS promotes
Daren Courter,
Vice President / General Manager of GWS's West facility
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Learn More
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February 2008
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GWS promotes
Pieter Versteeg,
General Manager of GWS's Amsterdam facility
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Learn More
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