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Case Studies

Reverse Logistics

GWS manages returns activities for clients who require rapid and efficient recovery, final disposition and reshipment to their end-users. Resolving returns issues quickly enhances new REVENUE opportunities.

Innovation

RMATracTM :: the web-based solution

Technology

Client ERP data downloads directly into our system eliminates duplicity and streamlines processes

Focus

GWS employs dedicated RL teams to manage and maintain client's specific requirements. GWS' Technical Support services are highly customizable, maintained 24X7 and available in over ten languages.

Solutions

As directed, GWS will accept returns, edit existing RMAs as necessary, make inventory adjustments, and disposition products. Hardware products are process through "acceptance" testing before being repackaged, inventoried and returned as replacement units.