All GlobalWare locations
have been certified to the ISO 9001:2000 standard by National Standards Authority of
Ireland. Per ISO Standards all subcontractors are qualified and monitored via
an Approved Vendor List (AVL). Report cards are kept on each vendor. Vendors that
fail to meet minimal requirements are removed from the AVL until they can assure
us they have addressed their issues.
GlobalWare Solutions’ Quality Assurance and Customer Satisfaction
Programs are one and the same. Our customers define our quality program.
GlobalWare Solutions’ quality program is based on the ISO 9001:2000
principles with emphasis on in-process inspections and internal audits. All
employees attend an orientation, which includes a review of the company’s Quality
Policy Manual and our Quality Mission statement.
Quality Mission Statement
We are dedicated to complete customer satisfaction through Total Quality Commitment (TQC).
Our customers define our quality goals
And measure our standards
in the product we deliver, in the way we respond
to their needs and in the way we conduct our daily operations.
The entire GlobalWare Solutions team realizes that the quality
of the product we manufacture and the services we provide
are determined by the needs of our customers.
GlobalWare Solutions’ ultimate goal is
TOTAL CUSTOMER SATISFACTION!
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