Call Center Support

Providing customer call support can generate valuable customer loyalty for businesses. Customers value quality support. However, call centers are not generally a core competency of most companies.

GlobalWare offers customized quality call center support that is able to deliver expert support for your products, 24x7, so you can focus on what you do best. Our support centers, located throughout the US, Europe and Asia, are staffed with professional customer service representatives to ensure the highest quality customer support.

Whether via e-mail or phone we support:
Web store usage
Download issues
License Generation issues
License Re-hosting issues
Product returns
Credits and refunds
Chargeback processing
Providing ESD product for re-installs
Shipping issues
Phone/Fax orders

Focus on your business core competencies
Increased customer satisfaction
Repeat customers and product loyalty
Identify trends and reoccurring issues
Cost effective customer service solution

Learn more about how we can support you and your complete business requirements:

Supply Chain Consulting
Product & Materials Sourcing
Assembly, Warehousing & Distribution
Software Lifecycle Management
Information Visibility
Customer Returns Management

September 2008

GWS Acquires Internal Matters

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August 2008

GWS promotes
Daren Courter,
Vice President / General Manager of GWS's West facility

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February 2008

GWS promotes
Pieter Versteeg,
General Manager of GWS's Amsterdam facility

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For your free comprehensive analysis to determine your exact supply chain needs
Call (800) 469-7500 to speak with a GlobalWare Solutions supply chain expert or e-mail

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