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Customers expect a simplified process for return of product for repair, replacement or refund. For you, satisfied customers are vital to your success and profitability.
GlobalWare offers a fully integrated global returns program that is thorough and efficient because we understand the customer is the lifeline of your business. No matter how simple or complex your program requirements, we have a customized solution for your business.
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Rapid response to customer concerns |
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Real-time, web-based RMA tracking system - GlobalView™ |
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Worldwide and strategically located call centers, warehouses and repair facilities - North America, Asia and Europe |
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Global expertise with in-country regulatory, cultural and language proficiency |
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Quick and easy returns |
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Increase customer satisfaction and repeat business |
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Reduce transportation and inventory costs with closest to the customer triage, repair and transportation facilities |
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Reduce costs with de-kit, reassemble, software insertion, parts substitution, screening and product testing capabilities |
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Efficient and controlled RMA issuance and tracking |
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Decrease obsolesce and write-off’s with remanufacture and resale of products |
Learn more about how we can support you and your complete business requirements:
Supply Chain Consulting
Product & Materials Sourcing
Assembly, Warehousing & Distribution
e-Business
Software Lifecycle Management
Information Visibility
Customer Returns Management
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September 2008
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GWS Acquires Internal Matters
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Learn More
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August 2008
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GWS promotes
Daren Courter,
Vice President / General Manager of GWS's West facility
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Learn More
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February 2008
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GWS promotes
Pieter Versteeg,
General Manager of GWS's Amsterdam facility
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Learn More
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