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Officers and Key Management Team Bios

James R. Bartlett
Chief Executive Officer

Jim Bartlett has nearly 30 years of experience in the printing/software manufacturing industry.  His extensive background in business and financial management, manufacturing, engineering and sales makes him uniquely qualified to lead ZBR during this time of transition and opportunity.

Educated at Northeastern University in Electrical Engineering and Business Management, Mr. Bartlett helped found ZBR in 1978.  He was instrumental in the early growth and success of the company as Vice President/Manufacturing.  Propelled by Mr. Bartlett's manufacturing, sales and management expertise, ZBR was named to the 1984 Inc 500 as one of the fastest growing companies in the country.

In 1988, Mr. Bartlett became president and CEO. 

In the past two years, Mr. Bartlett repositioned the company as a full/turnkey software manufacturer and technology leader taking advantage of the dramatic changes occurring in the industry.  Mr. Bartlett's extensive experience in all phases of print manufacturing combined with his vision to make ZBR a fully integrated electronic printer has led to ZBR pioneering in such areas as digital print, CD-ROM replication, digital content management and the development of web base customer collaboration tools.

Under Mr. Bartlett's direction, ZBR created GlobalWare Solutions after the acquisition of Bindco Corporation, becoming a leading provider in the growing eBusiness marketplace. Much of the company's recent growth has been fueled by GlobalWare's strategy of offering a total solution. GlobalWare Solutions now provides sole source services to many major OEM's and ISV' including web store development, global order fulfillment and B2B digital content management.

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Peter W. McGuirk
President

Peter McGuirk joined ZBR as President in June 1998.  He brings 29 years of Industry experience, most recently as President/CEO of KAO Infosystems Company.  In his past role at KAO he managed its growth from a small ($20MM) floppy disk manufacturer in 1988 to a world leading Software Service Provider ($700MM) in 1997.  During this period KAO Infosystems integrated several global businesses into the world market share leader in floppy disks, CD-ROMs, "Turnkey Manufacturing" and "Fulfillment Services"; linking the business within a global systems network.

Prior to his KAO Infosystems position, Mr. McGuirk was Vice President and General Manager of Sentinel Technologies (1982-1988).  He also held various sales and marketing positions at 3M Corporation between 1970 and 1982.

Mr. McGuirk is a graduate of the University of New Hampshire and the Northwestern University (Kellogg) Advanced Executive Program.

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Maria C. Muise
Chief Financial Officer

Maria C. Muise is a Certified Public Accountant with an MBA in finance from Bentley College and a BS in Business Administration from Merrimac College.

She came to ZBR in 1996 after a successful tenure as Senior Accountant with the firm of Levine, Zeidman and Daitch in Wellesley Hills.  In that position, Ms. Muise was responsible for audits, tax planning and compilation of financial statements for a diverse range of clients.

Prior to that position, Ms. Muise was the Manager of Administration for Bugle Boy Industries in Andover where she oversaw purchasing, accounts payable and budgeting for the firm's 140 stores.

She is a member of the Massachusetts Society of Certified Public Accountants and the American Institute of Certified Public Accountants.

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Jerry Kelly
Chief Information Officer

Jerry Kelly comes to GlobalWare Solutions after more than 20 years of experience in system engineering and technology innovation with Compaq/Digital Equipment. Mr. Kelly helped develop Digital's international technology strategy and brings proven expertise in providing customer driven technology solutions. He has demonstrated success in the areas of electronic publishing, web development, global system integration, process reengineering and customer relations.

During his tenure at Compaq/Digital Equipment, Mr. Kelly supported operations in the U. S., Ireland and Netherlands in the areas of systems engineering management, quality engineering, field service engineering and systems test engineering.

Mr. Kelly earned an M.S. in Engineering Management at Northeastern University and a B.S. in Electronic Engineering at University College in Galway, Ireland. He holds diplomas in Quality Engineering and Management, and a certificate in Quality Assurance.

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Al Feliciano
Chief Resource Officer

Al Feliciano joined ZBR after serving in key management roles with Xerox Corporation and Indigo America, Inc. A recognized leader in the digital publishing solutions market, Mr. Feliciano brings a vast wealth of experience in sales and marketing, in the digital printing and high tech manufacturing arena. His areas of expertise include product management, market identification, consultative selling, national account management, business development and strategic planning.

As Chief Resource Officer, Mr. Feliciano is responsible for analyzing customer issues and developing appropriate technology driven solutions to solve them. He is the architect of GlobalWare Solution's Build-to-Order Center, which addresses the growing need of on demand information management and delivery for GlobalWare's high tech customers.

Mr. Feliciano earned a B.A. in Economics from Boston College as well as numerous industry recognition awards.

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Mark Robards
Vice President, Sales

 Mark Robards joined Bindco Corporation in 1991 as Vice President, Sales & Marketing. He successfully grew the organization from $20M to $70M in revenue prior to the acquisition by GlobalWare Solutions, while managing a national sales and support group. 

Prior to his current position, Mr. Robards was Director of Marketing (Western Region) for Wang Laboratories.  He spent seven years with Wang in a series of sales and sales management positions.  

Before Wang, Mark had spent eight years working for computer OEMs and computer service firms, including his own firm in Denver, Colorado from 1979-81.  Mark attended University of Colorado and San Jose State University. 

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Richard Langlois
VP Business Development

Richard Langlois joined ZBR in 1991 as The Vice President of New Business Development after spending 4 years at Phoenix Technologies Ltd. in Norwood, MA as the divisional General Manager of Worldwide Publishing. During the last 10 years with ZBR, Mr. Langlois worked to transition the company from technical book production to a full service company providing digital content management, product manufacturing and eBusiness services to the computer software industry. Mr. Langlois is now responsible for developing GlobalWare Solutions' marketing programs and creating brand awareness of our new corporate name.

During his time at Phoenix, Mr. Langlois established a worldwide publishing division beginning with a multi-year agreement with Microsoft. This program later turned into Microsoft's Authorized Replicator Program.

Prior to Phoenix Technologies, Mr. Langlois founded Media Duplication Service of Hopkinton, MA providing software manufacturing services to IBM, DEC and Control Data Corporation. He also spent 5 years at Digital Equipment Corporation in their Software Manufacturing division as worldwide manufacturing engineering manager overseeing operations in the U.S., Canada and Ireland.

Mr. Langlois earned an accelerated high tech MBA degree from Northeastern University under a Digital Equipment Corporation scholarship.

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Maureen Kelly
Director E-Business Development

Maureen Kelly joined GlobalWare Solutions in 2000 as Director of E-Business Development, expanding current E-Commerce and electronic business solutions available to GlobalWare clients. Her most recent focus has been on Internet marketing and strategy, with AT&T WorldNet Service. In this role, Ms. Kelly created marketing programs, which leveraged the Internet focus of Fortune 500 corporations,  ISV's, and dot-com's to promote AT&T's product offering through affinity programs.

Prior to joining AT&T, Ms. Kelly served as Director of Business Integration with KAO Infosystems Company.  During her eight years with KAO, she held several Business Integration and Marketing positions, focused on delivering turnkey and fulfillment solutions to such clients as AOL, Microsoft, and Computer Associates. 

Ms. Kelly holds a Bachelor's degree from Tufts University, and an Executive MBA from Boston University.

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Thomas M. Condardo
VP/General Manager Eastern Division

Tom Condardo has been with ZBR since its founding in 1978.  He has earned an MBA from Salem State College and a Bachelor of Science degree in Communications from Suffolk University.  He brings nearly 25 years of management, marketing and printing/software manufacturing experience having successfully performed as Director of Corporate Quality, Plant Manager, Production Manager, Customer Service Manager, Purchasing Manager, Director of Corporate Communications, Vice President of Operations and Vice President of Business Integration.

Mr. Condardo now has responsibility for our East Coast Business unit, which includes Operations, Account Management, Quality and Fulfillment.

Mr. Condardo's wide range of experience has helped focus the manufacturing function during a time of rapid expansion and technological change.

In 1993, Mr. Condardo spearheaded ZBR's successful drive to ISO 9002 certification, which culminated in the company being registered by the National Standards Authority of Ireland in October of that year.  At the time, ZBR was one of only six printers so registered.

During Mr. Condardo's tenure, ZBR has been transformed from a book printer to a full-service, software manufacturer with a dramatic shift toward new technologies such as CD-ROM replication, electronic prepress and digital printing.

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Bill Moreland
VP/General Manager Western Division

 Bill Moreland is V.P. General Manager West Coast Operations.  In this capacity, he is responsible for our West Coast business unit, which provides Turnkey Manufacturing, eBusiness and Content Management services to the hardware and software industry.  He is responsible for all aspects of manufacturing, distribution and fulfillment services.

Mr. Moreland has more than 20 years of manufacturing and operations management experience.  His customer-focused operations skill set in high volume global distribution and fulfillment networks ensures customer satisfaction and on-time delivery.

Prior to joining GlobalWare Solutions, Mr. Moreland worked at Quebecor Integrated Media as General Manager for their Eastern Division. Before joining Quebecor, he was Operations Manager for Logistix. He has worked with some of the world's leading software publishers and hardware companies.

Mr. Moreland has successfully implemented world class manufacturing techniques that led to ISO-9002 certifications and was the first in the nation to be certified to the COPC-2000 standard. He is a Member of the Software Operations Association and former Member of the COPC Board of director.

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